Yes, we are shipping all orders as normal. We are being extremely careful and only staff who are absolutely necessary are working in the warehouse and ensuring all orders are being shipped.
We have a warehouse in the UK and a warehouse in the USA. All UK and EU orders are shipped from our UK warehouse and all USA orders are shipped from our USA warehouse.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. We dispatch all orders within 24 hours of receiving them (Monday - Friday). Deliveries can take anywhere from 1-7 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just contact us directly and we’ll take you through the process.
Yes, if you are based in the UK call 0844-701-0055 and a member of staff will be happy to take your order over the phone. Our phone line is available Monday - Friday 9am - 6pm (GMT)
If you are based in the USA call 614 985 5600 and a member of staff will be happy to take your order over the phone. Our phone line is available Monday - Friday 9am - 6pm (EST)
You can contact us through our contact page! We will be happy to assist you.